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we.simplify

Privacy Policy

1. Introduction

At WE.SIMPLIFY AGENCY LTD, accessible from we-simplify.agency, the privacy of our visitors is of extreme importance to us. This Privacy Policy explains what personal information we receive and collect and how we use it, in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following data about you:

  • Identity and contact data: your name, email address, telephone number, company details and the message you send us when you fill out a contact form, email us or call us.
  • Technical data: your IP address, browser type and version, time zone setting and operating system, collected automatically when you browse our site.
  • Website usage: the pages you visit, the buttons and tools you use, the campaign or site that brought you to us, and, if you accept cookies, an anonymised recording of your visit. Recordings never capture what you type into forms.
  • Company information: if you accept cookies, the name of the company whose network you visit from, worked out from your network address. This identifies the organisation, not you.

3. How We Use Your Information

We use the information we collect to:

  • provide, operate and maintain our website;
  • respond to your enquiry and arrange the consultation or Discovery Audit you ask for;
  • improve our website and understand how it is used;
  • communicate with you about our services, including customer service and updates you have asked for.

4. Legal Basis for Processing

Under UK GDPR, the lawful bases we rely on for processing this information are:

  • your consent, which you can withdraw at any time by contacting us;
  • a contractual obligation;
  • our legitimate interest, which includes cookie-free statistics about how our website is used. Analytics cookies, session recordings and company identification only run with your consent.

5. Data Sharing and Security

We do not sell, trade or rent your personal information to others. We use a variety of security measures to keep your personal information safe.

We use two service providers to understand how our website is used: PostHog (website analytics, hosted in the EU) and Dealfront (company identification, based in the EU). They process this information on our behalf. When you send an enquiry, we also store the campaign that brought you to the site and the first page you visited, so we know which of our activities are useful.

6. Your Data Protection Rights

Under UK data protection law, your rights include:

  • Your right of access: you can ask us for copies of your personal information.
  • Your right to rectification: you can ask us to correct personal information you think is inaccurate.
  • Your right to erasure: you can ask us to erase your personal information in certain circumstances.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@we-simplify.agency.